NCAA Introduces New Phone Policy for Flights in Nigeria

Understanding Nigeria’s New Phone Shutdown Rule on Domestic Flights

The Nigerian Civil Aviation Authority (NCAA) has introduced a new rule that affects every domestic airline passenger: all mobile phones and devices must now be completely switched off during takeoff and landing as airplane mode is no longer allowed.

This change follows a viral incident involving an Ibom Air passenger, and it’s one of the biggest aviation policy shifts in Nigeria in recent years. At Links and Tours Ltd., we break down what happened, what’s new, and what it means for travelers.

The Incident That Sparked the New NCAA Phone Policy

On August 10, 2025, a dramatic incident unfolded on an Ibom Air flight from Uyo to Lagos. Passenger Comfort Emmanson refused to turn off her phone despite repeated requests from the cabin crew.

The situation escalated into a physical altercation, with the passenger assaulting a flight attendant and attempting to use a fire extinguisher. Security intervened, and Emmanson was forcibly removed from the aircraft. The video went viral, sparking national debate and drawing the attention of the NCAA.

This event highlighted inconsistencies in enforcing phone regulations on Nigerian flights and triggered the NCAA’s new directive.

The Old Rule: Airplane Mode Allowed

Previously, passengers in Nigeria were permitted to keep their phones on during takeoff and landing as long as they were switched to airplane mode. This approach mirrored practices in many other countries.

However, it created confusion:

    • Some airlines enforced a complete shutdown, others didn’t.

    • Passengers often argued with crew about whether airplane mode was acceptable.

This inconsistency set the stage for stricter enforcement.

The New NCAA Directive: Phones Must Be Off

On August 19, 2025, the NCAA announced a uniform policy for all domestic airlines:

    • All electronic devices must be completely powered off during takeoff and landing.

    • Airplane mode is no longer acceptable.

    • Airlines are required to update their manuals and ensure crew enforce the rule without exception.

Captain Chris Najomo, NCAA’s Director-General, emphasized that this was a safety-first decision to avoid further disputes and strengthen compliance.

What the New Rule Means for Travelers in Nigeria

If you’re flying within Nigeria, here’s what this means for you:

    • Phones Off Completely: No more excuses—devices must be powered down.

    • Crew Instructions Are Final: Arguing with staff can result in removal from the aircraft or fines.

    • Applies Across All Airlines: Whether you’re flying Ibom Air, Air Peace, Arik, or Dana Air, the rule is the same.

    • Safety Emphasis: The NCAA believes this eliminates confusion and enhances aviation safety during critical moments of takeoff and landing.

Sources and Further Reading
How Links and Tours Ltd. Helps You Stay Compliant

At Links and Tours Ltd., we keep our clients informed of every update in Nigerian and international aviation. Here’s how we help:

Service Benefit
Pre-Flight Alerts Get notified about the new NCAA phone rule before you board.
Itinerary Briefings Clear reminders in all travel plans and tickets.
Travel Support Guidance during disputes or emergencies at the airport.
Expert Advice Our experienced team explains regulations so you travel stress-free.
Fly Smart, Fly Safe

Nigeria’s updated phone regulation may feel inconvenient, but it’s designed to enhance safety and avoid conflicts in the skies. The simple solution? Switch off your devices completely during takeoff and landing.

With Links and Tours Ltd., you can travel with confidence, knowing we’ll keep you informed of every change that affects your journey.

📞 Contact us today for seamless flight bookings, visa support, and travel management.

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